Champion Genesis Modular Homes
Modular Home Nightmare
MODULAR BUILDING EXPERIENCE 

Shopping for a Modular Home

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This entry was posted on 4/10/2007 2:49 PM and is filed under Champion Genesis Quality and Design.

Following is an answer to a question regarding New Image Homes, a Champion entity and it seems appropriate to post it here as well as in the comments section.

T.L.

I have never dealt with New Image Homes.  What I do know is that one of Champion’s favorite ways of capturing market share is to buy up the existing competition.  Apparently, Champion purchased Castle Housing in Knox in 2005, renamed it New Image Homes and dedicated it to modular home production.

That said, before I would purchase any Champion product, I would visit the plant responsible for building the modular home you are interested in buying. I would verify first hand that only modular homes are being built on the production line and how many days are required to complete your particular model. If in fact the plant only builds modular homes, make sure that Champion is using the name brand products that are so frequently mentioned in the brochures and not substituting lesser quality products during the building phase. 

Ask the representative you are dealing with for referrals.  Get phone numbers and addresses, take the time to talk with the previous buyers and don’t hesitate to ask specific questions about their experience with New Image Homes.  Ask when they purchased their home, was it before or after the take over by Champion.  Be sure and ask what happens when there is a problem, who responds and how quickly they respond? 

More than likely, since it has only been a couple of years since the Champion take over, the previous building process has not changed much and the squeeze to maximize the bottom line has not affected quality, but you never know unless you ask.     

Champion is such a massive enterprise that most likely, somewhere under the Champion banner, there is someone in the BBB.

Hope this helps.  Just remember you can never do too much research or ask too many questions when it comes to dealing with Champion and their vast empire.  Keep in mind that all of the entities, at least 33 manufacturing plants, are controlled by Champion Enterprises and it’s the bottom line that counts.

T.L. please keep us informed on your progress and what you are able to find out.

Mike

 

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Comments

    • 4/15/2007 6:07 PM Tom Lux wrote:
      Mike, thank you very much for your speedy answer that is very helpful.Is there a modular builder in eastern PA.that you could recommend? Thanks again. T.L.
      Reply to this
      1. 4/16/2007 1:12 PM Mike wrote:

        T.L.

        There are at least four alternatives to New Image Homes, aka Champion, that are worth consideration.

        All four are in PA.  One, Simplex Industries, was featured on Home Again with Bob Vila.  The show featured an inside look at the factory during the fabrication of the home and then on the site as the modules were set in place.  From all outward appearances this would be a good place to start your research.   http://www.simplexhomes.com

                    Simplex Industries
        Keyser Valley Industrial Park
        One Simplex Drive
        Scranton, PA. 18504
        Toll Free 1-(800)-233-4233
        Local (570) 346-5113
        Fax: (570) 346-3732
        E-mail: sales@simplexhomes.com


        Another good choice would be Excel Homes.  In 2005 Excel shipped 1118 units, making them the 6th largest modular home builder.  http://www.excelhomes.com/  

        Sales Department
        Excel Homes
        RR#2, Box 683
        Liverpool, PA 17045
        (800) 521-8599 ext. 2286
        (717) 444-3395
        info@excelhomes.com


        Still another alternative to Champion would be Penn Lyon Homes, also in PA.  http://www.pennlyon.com/

        Penn Lyon Homes Corporation • 195 Airport Road, P.O. Box 27 • Selinsgrove, PA 17870
        Phone: 1-800-788-4754 • Fax: 570-374-6053


        And last, but certainly not least, would be Ritz-Craft.  Ranking number 5 in 2005, with 1132 units shipped. Ritz-Craft features customization and several product choices, coupled with superior quality and craftsmanship.  www.ritz-craft.com/






        Tom, if you spend some time visiting and researching these four, there is no doubt you can find a superior modular home and not have any of the problems associated with a Champion Genesis Modular home.

        Good luck and please let me know what happens.

        Best,

        Mike






        Reply to this
        1. 4/24/2007 3:00 PM marty wrote:
          Dear Mike,
          I am looking for a modular home builder that can do 5 custom homes. The buliders you listed are back east and the shipping would not be cost effectve. I am building in Ventura Ca and have the homes already designed I have been calling around and can't find a custom builder please advise thanks marty laceandlumber.net
          Reply to this
          1. 4/25/2007 11:06 AM Mike wrote:
            Marty,
            If you have not already done so, y ou might consider contacting the following designers and open a dialog with them  regarding building your homes.

            Michelle Kaufmann Designs:                                     
            www.mkd-arc.com/
                     
            Bill Garnett/Garnett Design Group:                    www.nwmodularcenter.com/id5.html

            You might also consider Timber Creek Homes:     www.timbercreekhomesinc.com/

            and Barvista Homes out of Colorado:                 www.barvistahomes.com
             
            Good luck with your search and please let me know what you find out.
            Best,
            Mike


            Reply to this
    • 8/29/2007 8:03 PM Deva wrote:
      I'm sorry about your misfortune with Champion. I want to also warn people about OAK CREEK HOMES. I bought a modular home from them in New Mexico and in a nutshell the workmanship was VERY shoddy.

      I had an extensive list of things which needed to be done/repaired at the walk in-- They fixed some of the things after a 3 month wait and lots of pushing to get them to do it,

      but many of the major issues are still not fixed after 7 months including an air conditioner and heating unit that has never worked right to the extent that it has completely quit running and sparks and makes loud rasping noises , blows very unevenly after it was supposedly fixed.

      Nails are poking through everywhere-- through cupboards, up through the floor (No going barefoot) and have poked through the lenolium creating tears in the the kitchen floor. They will eveidentally not fix it. There are many other problems as well. Once they have all the money, they don't care about their customers anymore.
      Reply to this
      1. 3/24/2010 3:02 PM jake lewis wrote:
        deva, which model did you buy ? thanks, jake jhl@cableone.net
        Reply to this
    • 3/24/2010 6:59 AM jake lewis wrote:
      i am looking for " mike " who is responding to most everyone's statements concerning champion. will mike please contact me : jake , jhl@cableone.net , thanks, jake
      Reply to this
    • 3/24/2010 3:00 PM jake lewis wrote:
      thanks for responding mike. will be in touch w/ you very soon. jake
      Reply to this
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